Reference

What You Agree To When You Use live008

These terms set out the rules that apply when you open an account and use our lobby — covering everything from how your wallet payments are handled to what happens when you request a withdrawal.

Account eligibility termsDANA, OVO & GoPay wallet rulesWithdrawal verification processAccount suspension conditionsIndonesia region access
live008 What You Agree To When You Use live008
HOW WE OPERATE

Account Security and Data Handling Under These Terms

Our terms are not just legal text — they reflect the specific way we manage your data, your wallet connections, and your account lifecycle. Here is what those commitments look like in practice, from the moment you register to the point you request an account closure.

Data Retention

We keep your account data for as long as your account is active and for a period after closure as required by applicable regulation. You can request a summary of held data via email.

Account Security

Your account is protected with an OTP step on login and on withdrawal requests. If you suspect unauthorised access, contact live chat immediately so we can freeze the account while we investigate.

Cookie Use

We use session cookies to keep your lobby state between pages and analytics cookies to understand which game sections you visit most. You can adjust cookie preferences in your browser settings.

Requesting Changes

To update your registered name, wallet number, or contact details, submit a request through live chat with supporting ID. Changes to payment details require re-verification against your DANA or OVO account.

TERMS CONTACT

Reach Us About Any Terms Question

If something in these terms is unclear — or if you want to dispute a decision made about your account — our support team is the right first contact. You can reach us through live chat inside your account dashboard, by email, or via our WhatsApp channel. We aim to respond to terms-related queries within one business day.

Live Chat Open the chat icon inside your account dashboard. This is the quickest route for wallet verification queries or account access issues under these terms.
Email Support Send a detailed message to our support address for written records of your terms dispute or account appeal. We reply within one business day.
WhatsApp Channel Use our WhatsApp contact for time-sensitive issues like a held DANA or GoPay withdrawal that needs terms clarification before it can be released.

Common Questions About These Terms

These are the questions we hear most often when it comes to account rules, wallet conditions, and what these terms actually mean for your day-to-day use of the lobby.

No. You accept the terms once at registration. If we update them, you will be shown a notice at your next login and asked to confirm acceptance before continuing.

Your withdrawal request will be held until the names match. Contact live chat with your GoPay account details and we will walk you through the correction process.

We do not make changes without notice. Any update to our terms is communicated to your registered account before it takes effect, giving you time to review the change.

Submit a closure request via live chat or email. We will confirm any pending DANA, OVO, or GoPay balances before processing and let you know the timeline for data removal.

Start with our live chat or email support team. Provide your account ID and a clear description of the decision you are disputing. We review each case individually and respond in writing.

Only the transaction data needed to process your deposit or withdrawal is passed to the relevant wallet provider. We do not sell or share account data for marketing purposes.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.